Help · FAQs
Frequently asked questions
Quick answers about delivery, returns and your order.
support@prodige.scale1.appWe deliver to Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Thailand and the United States.
Delivery within the US usually takes 4–9 business days; international delivery usually takes 6–14 business days. These are estimates, not guarantees.
Shipping is free on orders over $45.00. Below that, standard shipping costs $5.95 to every country we deliver to. You'll see the final shipping cost at checkout before you pay.
Orders sent from the US to other countries cross a customs border, so the destination country may charge import duties or taxes on delivery. These aren't included in our prices.
If your order arrives damaged or faulty, or doesn't arrive, contact support@prodige.scale1.app within 30 days with your order number (and a photo of any damage). We'll send a replacement or give you a refund.
You can return unopened items within 30 days of delivery. Customers in the EU and EEA also have a 14-day right of withdrawal; see our Shipping & Returns page. Contact support@prodige.scale1.app with your order number and we'll explain the next steps.
Approved refunds go back to your original payment method. Your bank or card provider may take a few business days to show it.
Check the product label and directions, or contact support@prodige.scale1.app.
Add one serving (2 scoops) to 8–12 oz (240–355 ml) of cold water and blend or shake thoroughly.
As a dietary supplement, adults take one (1) scoop in eight (8) oz. of water or juice four (4) times daily during the first five (5) days (loading phase). After the loading phase, take one (1) or two (2) times daily or as directed by a health care professional.
Pay safely by card. Tax and shipping are shown before you pay.